Quotation & Acceptance of Orders:
Our quotations are always without obligation. Agreement and arrangement made orally or by telephone with our representatives become legally valid only if approved in writing by us. Deviations in the orders placed by the buyer from our terms of delivery and payment shall not be binding for us if we have not expressed our consent in writing. We shall be permitted expressly and in all cases to correct eventual errors in offers and invoices at a later point in time.
Payment Terms:
Irrevocable Letter of Credit (L/C) or 40% advance and 60% before shipment. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
If upon completion of a transaction no other conditions of payment have been stipulated in writing, our invoices shall be payable net after 30 days in case of LC. Should we subsequently learn of adverse circumstances regarding the credit standing of a purchaser, we shall be entitled to cancel the contract even after partial fulfillment or to defer our performances until consideration is executed or security be provided for such consideration. In such case, we shall be entitled to demand immediate payment in cash of deferred accounts receivable. Seizures or any other risk to our ownership shall be reported to us immediately.
Shipment:
The goods shall always, regardless of route and transportation means, be shipped to the place of destination at the risk of the Buyer. Traffic duties, if not accruing to us in the case of freight paid FOB and CIF deliveries, shall be borne by the Buyer unless, due to statutory regulations, the seller must bear traffic duties alone. We shall assume obligation neither for punctual transport nor for full utilization of the capacity of the means of transport.
Right of Cancellation:
Unforeseen events shall exclude indemnity claims and shall entitle us to cancel the contract entirely or partially. We shall also be entitled to cancellation of contract on the mutual understanding for other reasons, which seriously obstruct or hamper the execution of the contract. The concept of unforeseen events includes in particular war, blockade, strikes, embargo on export or import, fire breakdown, lack of coal, raw materials or operating machines/materials etc.
If we do refuse your order, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your side as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Right for you to cancel your contract:
You may cancel your contract with us for the goods you order at any time up to the end of the three working days from the day after the date you ordered the goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
To cancel your contract you must notify us in writing.
In case If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk.
As we manufacture all items on specifically ordered for your choice so they can only be returned if faulty or delivered in error.
Once you have notified us that you are cancelling your contract, any sum debited to us from your bankers will be re-credited to your account as soon as possible and in any event within 30 days from the date of cancelling order.
Fraud prevention:
You agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
Governing Law:
The contract between us shall be governed by and interpreted in accordance with Our Federal Govt. laws and our Federal Govt. courts shall have jurisdiction to resolve any disputes between us.
Other Terms:
Delivery Time: Generally within 6 to 8 weeks.
Bank and Trade reference are required with first order from new clients.
Any Name / Brand / Logo Or Special marking can be etched.
All Weights Lengths + Specifications Are Approx.
Require Detailed Shipping Instructions / Port Of Destination With Order.
Packing in Routine is Polypropylene bags.
Samples: Usually within limited quantities “Free of Charge”
Custom or special packaging available at "Extra Charges"
